The primary duty of the Telecommunicator is to operate radio systems. This will include law enforcement Telecommunicator systems, computer-aided dispatching systems and multi-line telephone systems, including 911 systems. The purpose is to receive and disseminate calls for police service and other information in an accurate and timely manner. The applicant for this position will be performing these and any other job related duties requested by the supervisor.
Applicant Minimum Standards for Telecommunicator
Applicants for the Telecommunicator position must be at least 18 years of age on the date of employment.
Applicants must be a high school graduate or have passed a General Education Development (GED) test indicating high school graduation level.
Applicants must be a resident of the contiguous United States for a period of time sufficient to conduct a comprehensive background investigation. Consideration will be given for military overseas assignments. If a military veteran, applicant must not have been discharged from any military service under less than honorable conditions and must not have been convicted of any court-martial higher than a summary.
Applicant must pass all phases of required for the position being sought. This includes a typing and spelling test with at a minimum of twenty-five (25) words per minute (WPM) accuracy.
Applicant must have the ability to verbally communicate effectively.
Applicant must be able to work day shift, evening shift, or night shift, and weekends and holidays as well as mandatory overtime as required.
Applicant must be able to accurately discern colors because of the use of color codes in the computer-aided dispatching system.
Applicant must be able to establish priorities in multi-task situations.
Applicant must be able to function using headsets.
Applicant must possess a current valid Texas driver's license and proof of liability insurance (before the date of employment) if the position being sought requires operation of a county-owned vehicle. No more than three moving violations in the past three years.
No felony convictions. No misdemeanor convictions above Class C in the past five years.
Applicant must have a stable credit history. A consumer credit report is required and must be submitted during the application process. Applicants rejected due to their credit history will be advised.
Applicants must have a favorable employment history. All information given regarding past employment will be thoroughly checked. An unfavorable record may be grounds for rejection of the applicant’s employment application.
Applicants must be eligible for licensing by the Texas Commission on Law Enforcement Officer Standards and Education (TCLEOSE) if not presently licensed. The applicant must become certified as a DPS TLETS Terminal Operator by attending a 40 hour course and passing the examinations within one year of employment with the Montgomery County Sheriff's Office.
Once the applicant is employed, he or she must be able to submit documentation verifying identity and legal right to work in the United States.
After receiving a conditional offer of employment, all applicants must pass a drug screen and physical examination before they become employees of Montgomery County. Half of the cost of these tests is the responsibility of the applicant.
Applicants are considered for all positions without regard to race, color, religion, sex, national origin, marital or veteran status, or the presence of a non-job related medical condition or disability.
(Information updated April 19, 2006)